Culture + Employer Brand Transformation

Developed a unified internal communications voice within a long-established, mission-driven organization with a 15-year community footprint, strengthening culture and employee engagement

  • Built a cohesive internal communications framework to improve alignment, transparency, and connection to organizational mission and values

  • Strengthened employee engagement across a large, distributed workforce in the disabilities and community services sector

  • Elevated internal culture into externally recognized employer brand excellence

  • Developed a unified internal communications voice that strengthened culture, engagement, and mission alignment

  • Translated internal employee experience and organizational culture into external brand storytelling for the first time in the organization’s history

  • Strengthened alignment between internal culture, employer brand, and external community visibility

  • Converted internal culture recognition into externally activated employer brand campaigns through Top Workplaces media partnerships, producing multi-market visibility across national and regional outlets (USA TODAY, The Washington Post, The Baltimore Sun), with an estimated six-figure media value equivalent and measurable expansion in talent market reach.

Real Stories that Drive Impact

Amplifying REAL PEOPLE across multiple channels that showcase meaningful service and deepen community connection.

Service Coordination, Inc | Annual Report 22

Service Coordination, Inc | Annual Report 23

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